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Curious about how dental billing software can improve your dental practice? Get all of your dental billing and insurance questions answered here.


Q: CAN EZ DENTAL BILLING HANDLE MULTIPLE DENTAL SPECIALTIES WITHIN A SINGLE PRACTICE?

A: Yes, we have vast knowledge and experience in multiple specialty practices. These specialties include general procedures, orthodontics, periodontics, oral surgery, endodontics, and many other specialties.

We are also highly trained and experienced in submitting dental claims to medical insurance. For example, you might have patients that choose not to go to your practice for an oral surgery procedure because you are not equipped to file medical insurance. With EZ Dental Billing, your patient will never have to switch for the competition.


Q: HOW LONG DOES IT TAKE TO RECEIVE INSURANCE REIMBURSEMENT?

A: The average time to collect electronic reimbursement is between 14 to 21 days.


Q: WHO WILL HANDLE MY ACTUAL PAYMENTS (CHECKS AND CASH) AND DEPOSIT?

A: Your office staff will continue to open all mail, collect all payments, and make all deposits. EZ Dental Billing never handles money.


Q: CAN EZ DENTAL BILLING COLLECT ON OVERDUE ACCOUNTS?

A: We can and will collect overdue accounts on your behalf. However, EZ Dental Billing is a billing service, and even though we collect your payments by various means, we do not act as a collection agency. When an account is 120 days past due we recommend more stringent actions such as enlisting a collection agency.


Q: WOULD IT BE MORE COST EFFECTIVE TO FILE ELECTRONIC CLAIMS IN-HOUSE, RATHER THAN USING EZ DENTAL BILLING OR ANOTHER BILLING SERVICE?

A: No, by enlisting EZ Dental Billing, you will reduce or eliminate your operation’s overhead expenses (salary, benefits, office space, hardware, and software costs). You will discover that we employ effective billing techniques that require attention to detail. For example, there are many trade secrets that’ when applied, can result in operational savings and greater consistency and payments. Just as a dental professional specializes in a certain field to practice, EZ Dental Billing focuses entirely on the practices of billing and is not distracted by patient care as in-house billing staff can often be. There are specific government policies that we have a great understanding of as well as programs we constantly keep up to date with the latest in rulings, code changes (CPT and ICD-9) we have several contacts with carriers to stay abreast of internal changes that may have a huge impact and much more.


Q: HOW MUCH DO EZ DENTAL BILLING’S SERVICES COST?¬†

A: We charge a percentage based on the insurance receivables for your practice. Our fees are competitively priced, and we offer discounts for larger contract commitments. We encourage you to ask yourself this question, ” How much will EZ Dental Billing save me and increase my practice’s revenue?” Our staff can help you answer this very important question.


Q: DOES EZ DENTAL BILLING CHARGE ANNUAL RENEWAL FEES, LICENSING FEES? ARE THERE ANY ADDITIONAL  HIDDEN OR UNDISCLOSED FEES ASSOCIATED WITH YOUR BILLING SERVICE?

A: EZ Dental Billing fully discloses all relevant fees from the beginning of our relationship and our charges or fees are clearly stated in your contract. In addition, you can feel confident that we never charge annual renewal fees.


Q: DOES EZ DENTAL BILLING GUARANTEE ITS SERVICES?

A: Yes, we guarantee our services. We feel completely confident that you will be pleased with our work, so much that we only get paid after you have collected the receivables that are due to your practice.