Most dentists will tell you that their least favorite part of owning a dental practice is dental management. This entails not only dental billing and collections, but also dental staff management, supply procurement, paying the bills, and so much more. In fact, if their sole job was just caring for patients, they would be in heaven.
Here at EZ Dental Billing, we aim to at least make the dental billing part of your practice easy and smooth by offering exceptional dental practice billing. Below, we’ll take a look at seven ways to improve your dental practice billing and collections, so you can maximize your bottom line and continue to offer your patients the outstanding services you love doing. Get a free quote today!
Verify Dental Insurance Coverage Before the Procedure
Many dentists learn this tip the hard way — when it hits them in the pocketbook. It’s important to verify dental insurance coverage before the procedure. This not only reduces conflict with the patient who may be stuck with a large dental procedure bill they did not know was coming, but it also improves the speed of collection.
Accept All Manners of Payment
In today’s world full of technology, there is no reason you should not be accepting all manners of payment. Not only is this convenient to the patient who can use their preferred method of payment, but it helps maximize your revenue, especially if it’s a form of payment that is electronic. Electronic payments are extremely affordable and impact your revenue cycle immediately.
Open Up Your Channels of Communication
One of the costliest ways that dental practices lose money is via miscommunication between the staff and the patients. However, in today’s day and age, you can utilize many different forms of communication in order to facilitate payment, appointment reminders, and convey information. For example, you can utilize text messaging to send bills to your patients who then can easily pay online by clicking the link.
Offer Payment Plans and Financing
Installment payments have been shown to increase conversion rates not only in brick-n-mortar and ecommerce businesses, but also for dental practices. This not only improves your dental practice’s bottom line, but it also encourages your patients to get the dental care they need now rather than wait, which potentially could make their condition worse.
Follow Up Consistently, But Be Friendly
When your patients owe you money, it’s important to follow up. While your front office or billing staff may not like the collections process, it can be done in a way that is empathetic rather than confrontational and aggressive. You’ll get much better results when you are understanding about patients’ financial situation, and you’ll be treating your patients with kindness and respect, which all boost your patient satisfaction scores.
Stay On Top of Your Dental Revenue Cycle
Like the name implies, your dental revenue cycle is continuous; it never ends, and if you let it get away from you, climbing back out can be daunting, indeed. When you stay on top of your dental revenue cycle by using a top-rated dental management and billing software and ensuring your billing department is prompt with submitting claims and handling denials, you’ll ensure your dental practice thrives.
Partner With the Best Dental Billing Service
As a dental practice owner, the key to success is delegation. You can’t do everything yourself, and many dentists get bogged down in trying to have their hands in all aspects of their practice. If you want to grow your practice and focus on the patient experience, then leave dental billing and collection to the experts who understand the process, have expertise, and work diligently to maximize your dental revenue cycle. Let our dental billing company help today.
PARTNER WITH EZ DENTAL BILLING TODAY
We understand that the dental billing and collections process can be daunting and challenging, and if you don’t have experienced help, you can be losing hundreds, if not thousands, of dollars a month in lost revenue. It’s prudent to partner with a top-rated dental coding and billing company, such as EZ Dental Billing, in order to ensure maximum revenue, minimal headaches, and a smooth and supportive customer experience for your dental patients. With more than a decade of dental billing and collection experience, we offer a plethora of services to ensure your dental practice gains the most revenue month over month. From medical billing to denied claims appeal, and interactive dental reporting, we provide the know-how and the tools to ensure your dental revenue cycle is maximized. To get started, schedule a free consultation today!